Voices of the Harmed Borrowers on Rust Consulting

Checking the queues, I keep noticing Rust harmed borrowers returning to comment on the threads for the three posts Yves did on Rust and the OCC (here, here, and here). It’s almost like they have no other place to tell their stories! Incredible though that may seem.

So I thought I would collect all their comments into a single post, most importantly to show the harmed borrowers that there was a place where they were heard, and to serve as a resource for decision makers,* and possibly to serve as the basis for further analysis at NC. I would also like to ask any Rust employees (temporary or permanent) who encounter this post to read the whole thing, and to reflect.

Herewith, the voices of the Rust harmed borrrowers, post by post. There’s a little bit of commentary at the end.

2013-04-19 (More Foreclosure Review Fiasco: Paying Agent Rust Consulting Sends Letters to Different Addresses Than on Borrower Letters, Refuses to Make Corrections)

2little2late (2013-04-19)

My first encounter with the OCC was, as anyone who ever confronted them on bank fraud, simply unbelievable. I sent them a letter five or six years ago detailing the wildly abusive behavior on the part of B of A, only to receive a letter back from the OCC stating that they had forwarded the letter to B of A. End of story, case closed. That’s how this so-called regulator handled regulation way back when, which dovetails exactly with their present form of non-regulation. Derelicts. Banker whores.

I was one of the earliest responders to the IFR, delivering a well ordered packet of information complete with documentation detailing undeniable, systematic fraud. I went all in on this review, feeling like I had nothing to lose, and every chance at backing them into an indefensible corner. All I received from the OCC over a two year period was notice, sent on two occasions, that my file was being reviewed. I ended up losing the five year battle with CW/BofA as any pro se litigant eventually will, as there’s simply no defense against a system setup to protect the banks at any cost.

I called Rust a couple of months ago to question them on the status of my review, and to ask them why I hadn’t received the “postcard”. They still had my address listed as the house that I lost to a fraudulent eviction process, even though Camper’s World, Home Depot, and every single bank’s credit card solicitation department had been able to find me at my new address. I also had a valid change of address at my local post office attached to the foreclosed property.

The guy on the phone took down my new address, assuring me that everything was OK. Two months went by, and the checks were mailed out according to the recent press releases. I called Rust back last week, and got with a lady who confirmed to me that they still had my old address, and she again went through the motions of entering in my new address, unlike others on NC who were told that they needed to do this in writing. This time I asked for written confirmation from Rust to be sent to my new address, confirming what they were telling me in phone conversations, that I was in fact going to be receiving a malfeasance check, and that they in fact had my new address information. She told me that I could rest assured that I was on the list of fund recipients, that they had my address, but that there was no way that they could send me any documentation on any of this. I don’t believe them.

The OCC is guilty of hanging offenses. As Yves intimated, the entire agency should be burned to the ground. Its employees and directors and their families need to be shunned from society for generations. Let them starve, without shelter, like the rest of us.

Dion (2013-04-19)

Yes, I received my wonderful $500.00 check from the independent foreclosure review. I was placed in Hamp in 09. I made 13 payments in their so called trial. The refused to convert me to perm mod. Then put me in foreclosure with David stern and his foreclosure mill. I looked at the brackets and rust claims I am in the approved frame if I did not received any other loan. Which I did not. Okay and what exactly did all of this prove. What’s this $500.00 going to do food for a month…electric bill…what a load of crap and a stupid waste of everyone’s time and money..

rox (2013-04-19)

There full of it….lies. lies and more lies they still have my forclosure address on file from 2009 did not get a letter or postcard but im getting a check. And there sending it to the forclosure address. someone lives there now…they said they will send me a forum to fill out takes 10to14 days but there still sending the check. What a lot of BS

Jill (2013-04-19)

So when are the rest of the checks mailed? I’ve been waiting. I filed complaints with OCC and all those others back in 2010 and got the run around as well. I was told I was not in foreclosure but they auctioned by house 8 days later without me knowing. Then they said my loan would be rescinded. Never happened. They said I had to talk to their attorneys. Yep, BANK OF AMERICA. So now they say checks mailed April 12 thru end of July. They have the money, send it to the people now.

arlene higley (2013-05-04)

Change of address rust consulting maybe they get to keep all the payments that are not delivered. I also tried to change my address. Rust said send letter did that next call to rust we need to send form still have not received after a month. What ever mail they sent is flying around in space. They say they are making attempts not the truth. First Taylor Bean screwed me over requested mod they went bankrupt and BOA took over loan. Requested mod waiting over a year and was denied and ended doing short sale. boa sold the home for 42,500 if they had done a mod I could of afforded the home. Boa received a insurance check for 10,000 for a flood had at the home. I had home inspection before purchasing the home but they failed to tell me the piping was involved in a class action suit and was illegal. Been screwed by everyone no they did not ask me to been over.

ann (2013-04-19)

same here. I’ve been trying to update my address with them for a couple of months. 1st time i was told it was updated, 2d time was told to send in written request, 3rd time told to send written request with explanation, 4th time told they would send me a form. over 2 weeks and still waiting. last week they told me they couldn’t tell me if the form had been mailed or not. what a bunch of incompetent idiots!

marty (2013-04-19)

I contacted the National Mortgage Settlement Administrator and my State Attorney General when I moved, giving both of them my new address.

The AG’s office was the first place I heard of Rust Consulting, when they called me to tell me that they would be the ones handling payments. I do not know if I contacted Rust directly at that point (several months ago), but the recent postcard from Rust informing us that checks were on the way DID come to me new address.

I am assuming my check will as well.

Desiree Finley (2013-04-19)

I need someone to speak to regarding the way Rust Consulting have been treating. I have missed many work hours and actually burned up phone batteries talking to them my longest call being over 70 minutes, I think there needs to be a help line or some way to make these people compensate us for the trouble they put us through. It has actually been worse then the foreclosure the OCC has not been any better. Hell I even called Wells Fargo.
They are REFUSING to give my my check I have given them my proper address and followed procedusers since the beginging of March now that are denying phones I have made they OCC is the black…I want people to ban together and fight for us. Then Lenders have also been scammed. Wells Fargo provided the money to Rust Consulting and because of their fraudulent skip tracing in locating people they are profiting of the interest of OUR money

Melinda (2013-04-20)

Even better – there are THOUSANDS of us out here who never even received an opportunity to file for a review. Apparently Rust is so incompetent that they mail the request for reviews to THE FORECLOSED ADDRESS!! Even though the address has been changed, and I have been out of the house for years now, I received no option to even request a review. Out of the blue I receive a postcard…just a postcard. Now if the postcard could find me with my current address on it, why not the review request? Because they didn’t want people requesting reviews – thats why!! What I would like is an opportunity to request a review, and restitution for the years I have been forced to rent due to the incompetence of the banking industry. I would like my equity, my down payment, my good credit standing, my dignity, my attorney fees, and lastly my peace of mind returned to me. And what I will get? Probably a lousy $500 check. I think the banks might take heed and start to think seriously about what they have done, there are social media sites that are gathering enormous forces of people who have simply had enough. We want what they took back!! Many of us have been shamed into silence by their actions, but no more. There is power in numbers, and we are growing!

NH (2013-04-21)

I work at the post office a woman received a certified check from them for almost 32000.00 not sure what category she fell in but this is the largest check I heard of. I haven’t lived in my house for 4 years but I’m being reported to the credit bureau as late and I’m 50,000 behind I surrendered my house in bankruptcy in 2009 it seems like I should’ve stayed there and just not have paid because I’m still being penalized and now my credit is shot to hell I tried to get a loan for a car and I can’t get one high enough because of my credit score. I don’t even think there is a category which I fall in. Bank of America never foreclosed they have kept this going for four years and my name is still on the house. And now since February I got a letter from select portfolio servicing saying they now own my mortgage and now I have yet another servicer on my credit report reporting me 50,000 late and my score continues to plummet

K Barajas (2013-04-22)

Same case here – sent in the IFR form in Feb 2012 with CURRENT address. However, when I spoke with them a couple of weeks ago, they had my PRIOR address in another state! I was told to send in a forwarding address change to the Post Office even thought I stressed to them that I had not lived in the other state for over 2 years and had provided my correct address on the form submitted. I called the post office and was able to get the address change sent. I was told my check was sent on 4/12; however, to date have not received it. A change of address form from Rust takes 4 weeks or more to get to you and I sit here still waiting for it. This is ridiculous.

Mac (2013-04-22)

I was foreclosed on twice! The first time the judge ruled it out due to robo signing. Then a year later with no notification I was informed the property was foreclosed and a judgment was placed. BOA told me I had to be behind 3 months before I could modify my loan, then because I kept those 3 months of payments in savings, BOA told me because of the funds in savings I didn’t qualify.

After 14 months I had to do a strategic walk away. I wasn’t even the State to fight it. BAO sold the property 7 months later for a profit and the judgement was for part of the legal fees. Not full because they made extra profit on the home.

Today I got a check from Rust for 300.00. All I can say is “I give up” I was fortunate to rebuild my life. I am moving forward and I will never do any business with BOA. And now I do almost 4 million in business annually so it’s their loss! It was 4 years of Hell, but it’s over. Long term, BOA will be the one to suffer. My hearts and prayers go out to the people who have suffered and haven’t been fortunate enoigh to rebuild their lives.

Sharon By Accident (2013-04-22)

For over 4 years I was force into a foreclosure on my home that wasn’t my fault. I tried to explain to my lawyers that I have made all of my payments that I never missed a payment. I might be late a couple time out of a year, but only by one or three days. The lawyers just look at me as If I was lying and that really hurted. I was giving a pre modication, but the bank took that back. I started to cry because I was losing my home with no fault of my own. I refuse to give the bank my home. I Got another lawyer to help me to do another modication.

The bank sent me and my lawyer at lease 6 modication package. They modify my home for $400 a month more than what I was paiding for previous. The lawyer had me to turn that down. He said to me Sharon If only you could fine the proof. That they made a error on your payments when you wasn’t behind on your payment and they was the cause of your home being wrongly filed foreclosure. As I was going to a program last month to help me re-instate my mortgage, and the counselor told me I needed the last 5 years tax returns I said what.

As I was digging and looking for my last five years tax return I came across a statement summery from my bank. It was the year of my Mortgage payments that were credit to my account than later sent back . I read the statement over and over again. I call my lawyer and read the statement to him. My four payments within a year was credited to my account than remove. I found other statements from resent years that had been one or two of the statement summery had been credited to my account than remove. The bank representive said it was a computer error. The computers have been kicking out payments with no fault of the borrow. It also kick borrows out of trail modication. I now have what I have been needing for the past four years. I even have the bank representive name and ID number. I will see them in court.

Mandy

Bank of America ruined us too! Never will I deal with them again. We requested modification, waited almost a year to get a 200 per month break from a 2400 monthly payment. Our property had halved in value and we were seriously under water. But we struggled on paying them what they wanted to be told we were in foreclosure. After days and days of talking to idiots who couldn’t add up finally one lady recognized that we had made payments that had not been applied to our account and that they had increased our payment due to incorrect interest rate being applied. They foreclosed anyway. Do they seriously expect people to be satisfied with a 300 check?? These incompetent fools have no idea of the heartache, humiliation and despair they have put MILLIONS of good hardworking Americans through!! What have I learnt from this. That I will first and foremost never let a bank take a penny if my hard earned cash in interest again. Cash is king.

Dgtal

I am sick over this. I didn’t miss a single trial payment, and in fact came home to a post it note on the garage saying “You’re foreclosed” 4 days after my last payment was cashed. I thought the taped on note was junk mail to tell you the truth. But according to the loan provider I was foreclosed. How could it be possible? After calling around and getting the run around, I got a hold of someone at Aurora who finally listened to me saying over and over I never missed a payment how can you do this if I didn’t miss a payment. She asked me to hold on to review my file, then as nice as can be, said “I will get this looked into ASAP and call you tomorrow”. So I get a call and she tells me not to worry a perm mod deal will be sent the next day. The next day there was a fed-ex deal on my door step. I called the lady back and asked about all the added fee’s and “extra’s” on the perm mod deal? She said “You can keep your house or not”. After living through all that and to be told (via the BS check) that my paperwork was over looked again. Sicking

Sandy

we are going to talk to our lawyer and see if we can take legal action against them. We lost everything, and they only want to pay out $300.00? Whay happened to the $125,000?

Jimbo

I just got off the phone, after 30 minutes with good old Rusty Ass consulting, they said no your check did not go out in batch two but it is going out Friday April 26 in batch three. I wonder if their is signifigance to the OCC order on their website of who gets paid what, the bottom third of the page are the next to nothing pay outs. Yeah, that’s probably right after I gave thousands of dollars to CHASE to reinstate and after they received the funds there was no one to speak to, they would not call back and the MF’ers filed foreclosure. Would like to hear ffrom someone, anyone that received funds and how much.

Natalie

My husband and I also got screwed by Bank of America when our mtg co countrywide went bankrupt. Rust consulting is a complete waste of time to call they give out NO helpful info. I spoke to customer service yesterday a girl named valarie employee #2505 she was reading from a script of course her boss Jim as well so I have been leaving messages with the entire “leadership team” starting with the #1 liar David holland 612-359-2054, the CFO Paul Vogel 612-359-2064 and the three vp’s Daniel marotto 415-500-4597, Eric hudgens 612-359-2041 and Matthew potter. Lets hold them responsible for the empty promises their CEO and buddy David holland is making.

trailblazer

Woohoo, I got a big fat consolation prize of 500.00. I was in the 6000.00 category but apparently good old Rust Consulting decided to keep the other 5500.00 for themselves. Afterall, who is there to check up on them and make sure the payouts are being made correctly? FYI for all of us, go to your local court house and file a suit for an ANSWER TO INTERROGATORIES against the Registered Agent for Rust Consulting. I am going to do this to shake things up. You don’t need a lawyer and it will be a nominal filing fee. If enough people do this, it will get their attention and cost them $$$$$ to defend themselves. I just want answers and hold them accountable.

Dabz

I am so glad to see that I’m not alone. I received a postcard in the mail in October of last year. I continued checking online for changes, and when I saw the news that checks would be mailed on April 12, I called Rust Consulting… For some reason, they decided to send the check to a mailing address I was using over a year and a half ago… which was crazy because the postcard was sent to my current address. The representatives at Rust Consulting refuse to change my address. I even told them that they sent the check to the wrong address and they are telling me that there is nothing I can do but wait on the “change of address” form. It’s been almost 3 weeks, and no form. This is almost as annoying as what I experienced with the mortgage servicer prior to my foreclosure :-\

ILOSTEVRYTHING

I LOST MY INTER LIFE BECAUSE OFF THE GREEDY BANKS YES WELLS FARGO .I LOST MY HOME,MY WIFE,MY KIDS, MY GRAND KIDS ,MY TRUCK,AND EVEN MY DOGS AND CAT SO YOU TELL ME IF BEING HOMELESS IS NOT PAIN AND SUFFERING I NOW LIVE WITH MY SISTER AND BROTHER IN LAW THANK FOR FAMILY I CAN NOT WORK BECAUSE OF SEVER BACK AND LEG PAIN 15 YEARS NOW BUT STILL GOING I DON’T HAVE A DESIRE TO LIVE ANY MORE SO YOU TELL ME I NEED TO KNOW W.T.F THANK YOU WELLS FARGO FOR TARING MY LIFE APART HOPE YOU BERN IN HELL

Desiree Finley

Believe it or not I have had the address issues with Rust Consulting since February. I have followed 3 procedures to change may address. Then they again sent me a change of address form to my home I live in now after the denied every having it. The original post card was sent to an address that does not exist today I checked with the other Settlement National Mortgage. This is also being handled by Rust Consulting…..Guess what they had the right address for that issue. I also contacted Wells Fargo several weeks ago…..Rust has not returned any of my calls, the OCC has not returned any of my calls……But guess who called me today listened to the rest of my dreaded story (Corporate Offices) Wells Fargo calling to make sure I got my pay out. They are less then pleased at the way the OCC and Rust Consulting are handling these payouts. They were not responsible for providing the addresses….Rust was to do skip traces. The pleasant woman from Wells Fargo had kept all my information took detailed notes 3 weeks ago. I never in a million years thought that I would ever hear from them again. Well, she did call is sending a letter to me, Rust and the Occ demanding to know why people that are going through efficient measures to see that they receive. She stated that there was an agreement made on behalf of Wells Fargo for the consumers to be awarded the monies and obviously the measures are not being taken to see to it we are notified and paid. I can tell you right now that Wells Fargo is not to happy. And I believe that the other banks that were involved are in the same boat…..Rust Consulting is being paid by the OCC and collecting interest off our money…my theory and the woman at Wells Fargos. Oh, by the way my check did get mailed to the address that does not exist and is sitting in my file. I will be receiving a replacement in July that is when those go out. The woman from Wells Fargo said that I will be getting my money way before then and is also having me speak to some other people about this nightmare.

Victor

I actually received an okay amount of 6K

Susan

I lost my home and over 50,000 in equity although I worked with the mortgage company and they assured me foreclosure would not happen. I provided documentation of wrongdoings in every step of the process to IFR, and for what? None of it was reviewed or read. Rust Consulting is the same as every other entity I have dealt with during this process. They have hired individuals with script answers that know ABSOLUTELY NOTHING about what’s going on and you can speak to no one who does. Not only do you have to deal with losing your home and never being able to get another one at this stage of my life, but having to deal with incompetent individuals is almost too much. I have written my representative and President Obama but truly doubt that I will receive a response there either.

Becky

I just received a check for $400.00 from Rust Consulting. I have no idea who they are or how I got in on this agreement. I assumed it was bogus, but maybe not…? I would like to know how they figure whom is owed what amount.

My home was put into foreclosure in April 2010 and this February 2013, a judge dismissed it at a non-jury trial. I was out of work for two years and tried to keep up with the payments, but wasn’t able to. I went through my savings and 401K…it’s all gone now. So will be my home that I’d just bought in 2007, gutted, and then sunk my savings into to restore. When I met with the mortgage representative for PNC BANK in August 2012, they finally flat out admitted that the investors who owned my property refused to negotiate; they would not reduce principal or interest, and would only take 100% of back payments up front, or financed over 24 months on top of my regular monthly payment. Impossible. Unfortunately, after the economy tanked, I’m not making the money I was 5 years ago. The rep suggested that I ride it out as long as I can in my home, take what I want out before it’s sold, and possibly buy another short sale property in the meantime. *shrug* Not sure what else to do…

arlene

Received check BOA was for 800 should of been for 6000 was denied mod from BOA but since they made the decision we are at their mercy. Where is the justice from the government. Commit a crime and be the judge of your own punishment. of course they have had plenty of time to shred documents. All started with the Taylor Bean mess. Was never advised of the National settlement did not receive anything in the mail.

Mitzi

I received a minute check (dated 4/19/2013) but cannot cash it because my Father passed in 2013 and even after submitting his death certificate, it is still made out to him. I repeatedly attempted to email Rust with no reply so, I called them and was told they would send me a form, which I needed to return with another copy of his death certificate and also the check. I have not received anything yet. It’s not for a lot of money but every little bit helps!

Ariel Jones

I received a check from Rust at my old business address. An address I haven’t used in over 10 years. An address that is completely different from the forwarding address at the post office. An address that is completely different from my REAL address that WF has been mailing to for the last 2 years. Thankfully I’m friends with the woman who owns the maildrop store or I would have never received it!

2013-04-29 (OCC Misses Another Conflict of Interest: Foreclosure Review Outreach/Payment Processor Rust Consulting Owned By Residential Real Estate Player Apollo, Being Sold to VC Arm of Citigroup)

Debbie (2013-04-29)

I am so angry that when you call Rust to ask them specific questions, all they respond to you with is a scripted reply. Why don’t they have a website that we can go into and see when our checks are scheduled to be mailed and how much the checks are. This Rust Consulting is running such a sloppy job, and their customer service is horrible. Its crazy to be expecting a check but they can NOT or WILL NOT tell us WHEN the check will be mailed and how much the check is for. For their recording and their staff to keep saying they will not tell us how much our checks are over the phone is STUPID! Why won’t they communicate with us, if its our money why can’t they tell us how much the check is for. What’s the BIG secret????

Betty (2013-04-29)

Its a secret because when you finally get your check you will be pissed. We got ours an it was $500. what a joke

Jamaylaboss (2013-04-29)

Well I got my check today, and yes I was pissed!!!! $500 for what I have been through should be more like $500,000.

I have been fighting with Countrywide, Bank of America, New Century Mortgage, and SPS Servicing now. Are you ready for this, I have been fighting since Aug. 2006!!!!!! Yes, 2006.

I have had Forensic Audits, Court Arbitration, Bankruptcy, Judgements, Produce The Note, Attorney Generals, Lawyers,

and now Rust Consulting. Same old Same old. Rob the nation, and cry about paying more taxes. We all know what is going on here. The working stiff gets stiffed again.

Lorraine (2013-04-29)

I received mt check fron Rusty today – $2,000. Admittedly, it was $1,700 more than I was expecting based on the comments I’ve read from others. According to the remediation framework, the 2K is to compensate me for B of A’s failure to respond to my modifcation requests. I wonder which one I’m being compensated for, since I requested and sent in docs numerous times and never received a response from the banksters. I wish all the people who received insultingly small payouts could throw the money in a class action pot. I wonder how a private citizen can obtain the actual results of their own ‘review’, if any, and use them to sue the bank

Laura (2013-04-29)

I received my check today a whole $500.00, and Wells Fargo foreclosed on me and my husband by accident and even sold our house. We found out by someone coming to the door telling us we had 2 months to move. Our attorney got our house back in 4 days. The thing is I got $500.00 but paid $2500.00 to get my house back. I had also done a request for modification and even was under BK-7. Everything was so messed up for so long and we paid and paid over & over. Now with only getting $500.00 I think it maybe attorney time again, just because this has me very up set. We do have our house and we having been paying on time for 2 1/2 years now. I don’t understand the category list at all. We fell under several areas. I would love to see my review.

Sharon By Accident (2013-04-30)

Hi, Laure,

I received my check today for 2K I’am thankful for the money, but I was file foreclosure on by seriver error. My payments was deliverated route else where other then my monthly payments. The mortgage servicer blame it on a computer error. I had to go to the court house and stop the foreclosure on my home. I later find out that my mortgage payments has been re’route to escrow. Almost a 12k escrow account. I’m trying to find a lawyer that handle these types of foreclosure errors. According to my check category I was place in fail to modify loan. It should’ve been default of servicer.

Ron Ricci (2013-04-30)

I HAD A MODIFICATION IN PLACE WHEN I HAD A HEART ATTACH ON MAY 27,2010. I RECEIVED A CALL FROM AURORA THAT I NEEDED TO UPDATE MY MODIFICATION. I TOLD THE GIRL ON THE PHONE THAT I WAS IN INTENSIVE CARE AND ASKED IF SHE COULD CALL BACK IN A WEEK OR SO AND SHE MADE SOME VERY RUDE COMMENT AND SAID IF THAT’S THE WAY I WANT TO HANDLE IT THEY ARE GOING TO FORECLOSE ON ME. I WAS PRETTY SEDATED AND DID NOT REMEMBER MOST OF HER CONVERSATION. WHEN I WAS RELEASED I CONTINUED TO MAKE MY AGREED PAYMENTS ON TIME AND WAITED FOR THEIR CALL BUT INSTEAD THEY FORECLOSED EVEN THOUGH I WAS CURRENT ON MY AGREED PAYMENTS I WILL FORWARD THEM TO YOU. AS YOU CAN SEE NOT ONLY DID I SEND CASHIER’S CHECKS I FED-EX THEM SO I HAVE A SIGNATURE SHOWING THAT MY PAYMENTS WERE ALWAYS EARLY.

I LIVED IN THIS HOUSE FOR 20 PLUS YEARS AND RAISED THREE CHILDREN IN IT. THE HOUSE WAS IN NEED OF A UPDATE. I SPENT OVER $80,000 ON NEW TILE,REMODELED 3 BATHROOMS RE-CARPETED THE WHOLE HOUSE PAINTED THE INSIDE AS WELL AS THE OUTSIDE PUT IN ALL NEW APPLIANCES PUT IN ALL NEW BATHROOM AS WELL AS KITCHEN FIXTURES. I REDID THE SWIMMING POOL AND ALL THE COOL-DECKING. I REDID ALL OF THE LANDSCAPING AND MADE THE HOUSE ALL BRAND NEW. I DID NOT BELIEVE THAT IT WAS GOING BE BE FORECLOSE OR I WOULDN’T HAVE SPENT $80,000

I am very frustrated with the Independent Foreclosure Review. After about a year and a half of waiting I received my check for $500. I was insulted and very mad. I was expecting to be on the high end of the table. My home was sold when I was in fact 1 payment ahead. I didn’t find out I was ahead a payment until it was sold at auction. When I called Aurora to find out what had happened they told me that I was a payment ahead and nothing would have happened.However that was not true it sold. If you have any suggestions on how to proceed please call me. No one ever contacted me from the review. I waited over two years for $500

JIMBO (2013-04-20)

well, got my check yesterday for $6000.00, wrong classification, I paid those bastards at CHASE over $6K for reinstatement/ modification, settlement should of been $50k because they never did the modification, however the OCC list shows $6k for modification denied, it was never denied just CHASE did nothing and then foreclosed.

LORI (2013-04-30)

can we get a lawyer to sue rust consulting in aq class action lawsuit! this is ridiculous I have done everything they ask to update my address and now they just deleted my mailing address all together!!! they laugh at me hang up on me and leave me on hold..they promise to ESCALATE my problem but that’s BS! someone has to be able to help us, someone has to be over them!

Stephen Harness (2013-05-01)

Well I got my big check for $400.00 Today. Wells Fargo Stole my house, sold it to someone else for 80 k more than I owed and then they send me $400. WHAT A BUNCH OF CROOKS. I AM GOING TO BITE THE BULLIT, HIRE A LAWER AND SUE THEM!!!

Family Ascua (2013-05-01)

We also paid more than 10 years of our home, $900 dollars per month, with an interest of 7.85% percent. Wells Fargo took our home and sold it to someone else for 80K. Now, we received a check for $2,000. What do we have to do? We should all band together and sue them all!! The government, rust consulting and the banks, but we all have to unite, all of us who were duped and go out and protest, for our rights!! It’s a misery how little they pay for how tremendous they scam us out of. We lost our homes, what else do we have to lose. What they have done is an insult to all of us. It’s time they paid their dues!

Sucker (2013-05-02)

I got my check today!!! I paid $200,000 in payments between 2007 when I purchased and 2009 when I joined Hamp. I gave HAMP $18,000 in 6 payments + $6,000 “good faith” to qualify (this was arranged by my government HUD counselor) while they were secretly foreclosing.

I even made a $3,000 payment after the foreclosure date.

Check: $2,000
not even interest on the money they stole.
They could have given one of the HAMP payments back.

I wish they would have given me enough to hire representation.

Another 15 months go by in yet another scam:
IndependentFROMDOINGforeclosurereviews
Independent of morality & accountability

wendy stephens (2013-05-07)

I have yet to get a check. I have called numorous times to Rust Consulting. They don”t have any information for me. My question is. Why hold the money until July. Makes no sense at all. Banks still get off scott free. Ugh

Chase (2013-05-15)

I got a postcard from Rust in March that said I would receive a check in 4-8 weeks or something requesting additional information. I’ve received neither, yet they tell me I will definitely be receiving a check, but probably not until mid-July. Why have so many people still not gotten their checks and why do they have to wait? They wouldn’t be receiving such a backlash from at least some people if they would have sent out the correct timeframe on the initial postcard. It looks like something’s up.

2013-05-09 (More Foreclosure Settlement Fiascoes: Rust Consulting Underpays Some Harmed Borrowers)

bittersweet (2013-05-09)

What a weird experience to receive a check in the mail for my foreclosure. I did not claim malfeasance, but the check was VERY welcome. (I been earning about 1/8 of my prior yearly income, since the financial collapse in 2008.)

Was it a mistake for me to even be included in this payout? I feel like hiding in case Rust tries to claw it back. What category did I fall under? Why did I receive a relatively large check?

This morning, I finally found the OCC chart that shows the payout amounts.

http://www.occ.gov/news-issuances/news-releases/2013/nr-ia-2013-60a.pdf

My foreclosure was initiated when I was in bankruptcy. According to the chart, I should receive $3,700.

Instead, I received a check from Rust for $3000. What happened to the other $700? So, I am grateful, but confused.

They must have paid me according to some other category. I have to conclude that the actual payout categories were applied randomly. If they audit Rust consulting, am I going to have to write a check back to HSBC?

Cindi (2013-05-09)

I too was in Bankruptcy when Wells Fargo Initiated foreclosure. I recieved $500.00 from Rust and I also filed for a review of my loan.

I did the trial Modification made all my payments on time for 10 months , not the three months that was the original agreement.

They denied my Modification 2 times before they finally approved it BUT my loan that I had had for 11 years was now again a 30 year loan and I owed 25K more than I borrowed in the beginning. The math just isn’t there. It was very frustrating to believe that Wells Fargo may finally have to pay for what they did to so many, to open the envelope and see $500.00. And the service men and women that lost their homes Seriously??? That really gets me and many others. Just plain wrong!

bittersweet (2013-05-09)

Well Cindi, I will jump in.

It is a crime in itself that you received so small a check. As I said, their classifications must have been totally random!

You really need to contact your Federal Representatives, the OCC, Rust and anyone else you can think of, and demand your payment according to the OCC chart!

And I for one would like to hear what they tell you!

rocky

i have not received anything from rust not even a post card they keep ol lying

Rick Hauk

tried calling your firm 3 times today with no responce back on my forecloser check I got in the mail for $1,000 reference number 1201996260. I do not know how you came up with $1,000 when I purchased my home January 2008 for a price of $525,000. I put $110,000 down on this home and with working in the auto business for 21 years the auto business took a hard hit later that year and then I was getting a divorced. I had a mortgage through citibank who assured me my remod was done, I made my monthly agrred payments on time for 9 months, not the 3 months they said would be needed. Long story shory they foreclosed my home, sold the house for $450,000 and poceted the $45,000 in equity and citi bank did not pay the 2nd mortgage off. Here I am 2 years later still paying a second mortgage every month because citi bank kept the profit of the home, and your company wants me to take a $1,000? I spent $40,000 fixing the home up with new windows, roof, stucco and made it my dream home. Now i am stuck with a 2nd mortgage, credit issues due to my forecloser. I cannot even get a replie back from your company.

Richard Hauk

Sean A

Rick

Your story reads exactly like mine….wife,2nd mortgage,equity loss,payment schedule was setup,private aviation instead of auto….except my house was $120k and they sent me $600…WOOHOO

francie (2013-05-11)

House value now is 2012 is 60k,owe 151k due to all of the attorney’s fees that were added to this loan. In 2009 after going into foreclosure, paying Saxon 5000 and working with an attorney to get the modification, Saxon agreed on a payment with taxes included for $700.00, the next month when the statement came it was for $1400.00 and we were back to going into foreclosure again. During 2009 t from through April 2011 I was unemployed. Started calling the State of Ohio Attorney’s general office and sent the documents that I requested when they contacted me when they started the investigation and working with my Congressman. Finally in late 2011 we were able to finally get a loan modification. We received a check for $300. After following the chart and they said Saxon loans would receive more, I have spent more than the 300 in time and money from attorney’s fees and time and that includes lost sleep and other issues that went with this

Karen M (2013-05-14)

Who can we contact about this situation or who might be able to help?

Here’s the story: My son and his then-wife bought a condo here in California. Subsequently they were divorced. He stayed in the condo but lost it in a Wells Fargo foreclosure action while he was working on a short-sale. She now lives in Louisiana. My son is here in California. He has been unemployed for over 2 years.

About 2 weeks ago he received a $6000 check from the Independent Foreclosure Review process – the check came from Rust. It is made payable to my son and his ex-wife. They want to split the check 50/50.

Here’s the immediate problem:

1) His bank will not let him deposit the check as it’s payable to both of them and his account is not a joint account with her.

2) He spoke to Rust and asked if they could issue 2 checks, 1/2 to her, 1/2 to him – and he would send the check he has back to them. They say no.

3) He has been told the only way they can cash this check is for either she comes to Calif, they open a joint bank account, deposit the check & wait for it to clear, and then cash it. Or he goes to Louisiana and they follow the same process. Neither one of them are in a financial position to do this.

4) The Fed Reserve Office of Consumer Complaints says there’s nothing they can do and to call Rust. He has called Rust several times. They won’t do anything.

5) When he applied for the Independent Foreclosure Review he says the application did not ask anything about his marital status. If it had, this whole mess would have been avoided.

There must be thousands and maybe even hundreds of thousands of people in this same situation – he can’t be the only divorced person trying to cash one of these checks. I feel as though it has been done this way intentionally so that the checks won’t/can’t be cashed. What if he didn’t know where she is or vice versa?

Thank you for any thoughts you might have on this mess

sharon (2013-05-14)

my husband left the state..leaveing me with house i couldnt pay for.thats why i had forecloser..but i have check with his name on it so i cant even try ro cash .i really could use 300.but most of u lost alot more then i did,im sorry for u

cheryl vialpando (2013-05-15)

I received $600.00. I owed $72,000.00 on my home. It was sold out from under me for $32,000.00. What a joke all of this is… I too was expecting so much more for THERE mistake. Now it sounds like we all are going to get screwed again on this so called national mortgage settlement. (I sent my reply and got a answer last year.)

I found out last week that Rusk is apart of citi bank. All the banks are in on it. The OCC is paid by the banks. The banks are paying Rusk. It’s all one big circle….

* * *

I myself am not religious, and I see the Bible as a great work of literature. That said, it seems to me that the iniquity here — the sheer wickedness — is of Biblical proportions. And so I’ll quote Psalm 64 (English Standard Version):

To the choirmaster. A Psalm of David.

1 Hear my voice, O God, in my complaint;
preserve my life from dread of the enemy.

2 Hide me from the secret plots of the wicked,
from the throng of evildoers,

3 who whet their tongues like swords,
who aim bitter words like arrows,

4 shooting from ambush at the blameless,
shooting at him suddenly and without fear.

5 They hold fast to their evil purpose;
they talk of laying snares secretly,
thinking, “Who can see them?”

6 They search out injustice,
saying, “We have accomplished a diligent search.”
For the inward mind and heart of a man are deep!

7 But God shoots his arrow at them;
they are wounded suddenly.

8 They are brought to ruin, with their own tongues turned against them;
all who see them will wag their heads.

9 Then all mankind fears;
they tell what God has brought about
and ponder what he has done.

10 Let the righteous one rejoice in the Lord
and take refuge in him!
Let all the upright in heart exult!

I picked the ESV because I liked the translation of verse 6:

6 They search out injustice,
saying, “We have accomplished a diligent search.”
For the inward mind and heart of a man are deep!

Here the Psalmist, in my reading, is double-tongued, like all poets. I imagine one of the harmed borrowers finally, after an age on hold, getting to speak to a representative. The harmed borrower believes that the Rust rep has “accomplished a diligent search” for “injustice,” and tried to rectify it; meanwhile, the Rust rep has “accomplished a diligent search” for “injustice” and committed it.

But not all Rust reps, surely? You’d have to have a heart of stone not to be moved by these stories. Surely there’s at least one Rust rep who’s willing to contact Naked Capitalism (in strict confidence) and make amends by telling us what was going on? Especially since this wicked system was created by the suits “laying snares secretly” to capture and cripple caller and rep alike, and all for immense profits neither will share?

NOTE * Readers, you might consider forwarding this post to your Congress critter, and ask them what they plan to do about these gross injustices. If anything.

NOTE I would also like to thank commenters 2little2late, Ariel Jones, Becky, Betty, Chase, Cindi, Dabz, Debbie, Desiree Finley, Dgtal, Dion, Family Ascua, ILOSTEVRYTHING, JIMBO, Jamaylaboss, Jill, Jimbo, K Barajas, Karen M, LORI, Laura, Lorraine, Mac, Mandy, Melinda, Mitzi, NH, Natalie, Rick Hauk, Ron Ricci, Sandy, Sean A, Sharon By Accident, Stephen Harness, Sucker, Susan, Victor, ann, arlene, arlene higley, bittersweet, cheryl vialpando, francie, marty, rocky, rox, sharon, trailblazer, and wendy stephens for leaving comments on their experience with Rust Consulting at NC. I hope I didn’t miss anybody.

UPDATE Note on method: These comments aren’t authenticated, the way that Yves authenticated the whistleblowers that she interviewed on BoA and Promontory. All I can say by way of authentication is that I’ve processed a ton of comments in my ten years of daily blogging, and these comments don’t read like trolling, or sock puppetry, or anything but puzzled, outraged, ordinary shlubs like the rest of us trying to make sense of it all.