Category Archives: Social policy

The Global War on Cash – Lessons from History

Introduction Regular readers will be fully up to speed on the Reserve Bank of India’s botched attempt at a handbrake turn style demonetisation thanks to Jerri-Lynn Scofield’s thorough coverage (see here, here and here for more background on this sorry tale). But the Indian government’s attempt at implementing a strategy of moving an economy away from physical cash […]

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In-Person Coaching at University versus Technology: Proactive, Constant Contact Matters

Questions over the value of a university education are underscored by negative student experiences. Personalised coaching is a promising, but costly, tool to improve student experiences and performance. This column presents the results from an experiment comparing coaching with lower cost ‘nudge’ interventions. While coaching led to a significant increase in average course grades, online and text message interventions had no effect. The benefits of coaching appear to derive from the trust-based nature of relationships and personalised attention.

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